PRIVACY POLICY

Effective Date: 28th of January, 2026
Last Updated: 28th of January, 2026

1. Introduction

Welcome to Boutiiq.biz ("we," "our," or "us"). We operate the Boutiiq business management software (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are based in Trinidad and Tobago and comply with applicable data protection regulations in the Caribbean region.

2. Data Ownership and Control

2.1 Your Data Belongs to You

You retain full ownership of all business data you enter into the Service, including but not limited to:
- Customer information
- Product catalogs
- Inventory records
- Sales transactions
- Financial data
- Business analytics

2.2 Data Export Rights

You may export your complete business data at any time through the "Store Information → Download Store Data" function within the application. We provide this functionality in standard formats (CSV, JSON) to ensure you maintain control of your information.

2.3 Subscription Termination Data Access

Upon subscription cancellation or termination, we will:
1. Send a notification email with a secure download link
2. Maintain your data for 90 days to allow for reactivation
3. Provide instructions for downloading your complete dataset
4. Permanently delete all your business data after 90 days of inactivity

3. How We Use Your Information

3.1 What We Do NOT Do With Your Data

We commit to the following:
- We do NOT sell your business data to third parties
- We do NOT share your business data with marketing companies
- We do NOT use your specific business data for our personal analysis or business purposes
- We do NOT mine your data for insights to sell to others

3.2 What We Do With Your Data

We use your data solely to:
- Provide and maintain the Service
- Process your subscription payments
- Send you service-related communications
- Respond to your support requests
- Improve the functionality of our Service

3.3 Technical Monitoring

We monitor server performance metrics including:
- Database capacity and growth
- Access frequency and patterns
- System performance and response times
- Error rates and service availability
- Security event logging

This monitoring uses aggregated, anonymized data to ensure service reliability and does not involve examination of your specific business information.

4. Data Protection and Security

4.1 Security Measures

We implement industry-standard security measures including:
- Encryption of data in transit (SSL/TLS)
- Secure server infrastructure
- Regular security updates
- Access controls and authentication
- Regular data backups

4.2 Data Location

Your data is stored on secure servers. While we strive to use Trinidad-based hosting where possible, some infrastructure may be located internationally. We ensure all hosting providers comply with appropriate data protection standards.

5. Legal Compliance

5.1 Law Enforcement Requests

This Privacy Policy does not protect you from legitimate law enforcement requests. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

By using our Service, you acknowledge that:
- We may comply with legal requests for information
- We are not liable for information disclosed under legal compulsion
- You should only use the Service for legal business activities

5.2 Illegal Activities Prohibited

You agree not to use the Service for any illegal purposes, including but not limited to:
- Money laundering
- Fraudulent activities
- Sale of illegal goods or services
- Any activity prohibited by Trinidad and Tobago law

6. Cookies and Tracking

We use minimal, essential cookies to:
- Maintain your login session
- Remember your preferences
- Monitor service performance

We do not use tracking cookies for advertising or third-party analytics.

7. Your Rights

As a user based in Trinidad and Tobago or the Caribbean, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your business data
- Withdraw consent for data processing

To exercise these rights, contact us at support@boutiiq.biz.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@boutiiq.biz
Website: boutiiq.biz